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Privacy Policy

Last updated May 28, 2026

This policy explains what Poddy collects, how we use it, and how private podcast generation works with your source material.

Information we collect

Account information such as your name, email address, password credentials, verification status, security settings, and support access metadata.

Source material you provide, including uploaded documents, pasted URLs, extracted text, podcast outlines, generated scripts, generated audio, episode metadata, and private podcast feed tokens.

Billing and credit information, including credit balances, credit ledger entries, checkout session identifiers, purchase status, and Stripe product or price metadata. Payment card details are handled by Stripe, not stored by Poddy.

Operational information such as logs, queue and job status, browser or request metadata, error details, and support notes needed to run and troubleshoot the service.

How we use information

To create, process, store, stream, and download podcast episodes from the sources you provide.

To manage your account, credits, purchases, private podcast feed, security features, notifications, and support requests.

To prevent abuse, investigate suspected misuse or illegal activity, debug failures, improve reliability, protect the service, enforce our terms, and comply with legal obligations.

To send transactional email such as verification messages, password resets, purchase receipts, episode notifications, and support replies.

AI processing

Poddy sends the source text, prompts, scripts, and related episode instructions to AI and audio generation providers so they can generate podcast content for you.

You should not submit confidential, regulated, or highly sensitive material unless you are comfortable with that material being processed by Poddy and its service providers.

Generated output may be imperfect. You are responsible for reviewing and deciding how to use generated podcasts.

Service providers

We use third-party providers for infrastructure, storage, queues, email delivery, payment processing, AI generation, analytics or logging, and other operational needs.

Current service categories include Laravel Cloud or equivalent hosting and storage, Redis-backed queues, Resend for transactional email, Stripe for checkout and billing events, and AI/audio generation providers.

These providers process information only as needed to provide their services to Poddy.

Private podcast feeds

Your private podcast feed is protected by a long tokenized URL. Anyone with that URL may be able to access the episodes published to that feed.

Do not share your private feed URL publicly. If you believe it was shared accidentally, regenerate it from your Podcast Feed page.

Podcast apps that you subscribe with may cache episode metadata and audio according to their own policies.

Retention and deletion

We keep account, source, generated, billing, credit, and operational records for as long as needed to provide the service, resolve disputes, maintain security, comply with law, and improve reliability.

When you delete episodes or your account, we delete or detach associated records where practical, subject to backups, logs, payment records, abuse prevention, and legal retention requirements.

Your choices

You can update your profile information, regenerate your private feed URL, delete episodes, and request account or data assistance by contacting us.

You can unsubscribe from optional communications if we add them later. Transactional service email may still be sent while your account is active.

Contact

Questions about privacy, data access, deletion, or security can be sent to the contact email below.

Contact: hi@poddy.me